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Sales Counselor For Charlotte, NC (306372-645) Job Details

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Company:  Five Star Senior Living
Job Code:  306372-645
Categories:  Skilled Nursing / Nursing Home (SNF)
Job Type:  Full Time
Country:  United States
Region/Province:  North Carolina (NC)
City:  Charlotte
Job Description:  Five Star Quality Care, Inc. is seeking a Sales Counselor for three large (3) Senior Living Communities in the South Charlotte, NC area. The Sales Counselor is responsible for meeting or exceeding move-in goals and creating and maintaining a positive image of the property with residents, the community, and referral sources.  The Sales Counselor role requires a minimum of 50% External Business Development with outside referral partners with the goal of generating direct referrals to the community or communities they are assigned.
Required Skills This position will be responsible for the following:
  • Ensures that the marketing department meets or exceeds all expectations for achieving move-in goals.
  • Works closely with the Executive Director and Regional Director of Sales & Marketing in the development and execution of the sales & marketing plan.
  • Meets or exceeds the sales activity standards as determined by the Regional Director of Sales & Marketing.  These sales activity standards include quotas for daily telephone lead base follow up calls, appointments, on-site and off-site sales activities, and other sales related performance metrics. 
  • Daily engagement in external business development such as sales calls, networking, attending events, hosting events, participating in trade shows and attending outside meetings/ seminars.
  • Provides outstanding sales leadership and management skills to ensure top performance by all members of the department.  Leads by example.  Coaches and mentors all staff within the department to ensure consistent top performance, foster cooperative sales behavior, and to ensure success in achieving sales and occupancy goals.
  • Demonstrates excellent sales skills through: establishing and maintaining client relationships, discovery of client’s needs and desires with the community’s products and services, closing and post-sales activities.  Uses good listening techniques and demonstrates exceptional customer service.
  • Completes and maintains the Five Star CRM (lead database) for all potential residents and referral contacts within 24 hours of time of activity.  This includes documentation of all completed and scheduled sales activities, including move-ins and move-outs.
  • Hosts events for the lead base and professionals to increase traffic in the community.
  • Demonstrates proficiency in pulling, analyzing and completing sales reports.
  • additional duties and responsibilities as needed
Required Experience
    • Bachelor’s degree (preferably in marketing) or with courses that establish knowledge of business, sales, motivation, communication and related marketing skills.
    • Two (2) years of previous sales experience required, preferably in the Senior Living industry with significant level of responsibility and accountability for goal achievement.
    • Experience working with seniors preferred.
    • Valid Driver’s License required.
    • Ability to speak and write effectively to present information, solutions and benefits.
    • Ability to sell effectively and to close transactions.
    • Ability to articulate our products, services, solutions and value to prospects and professional referral partners.

Please let this employer know that you found this job on The National Senior Living Providers Network (NSLPN.com)
Post Date:  02/08/2012

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