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Retirement Living Concierge Job Details

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Company:  Brightview Senior Living
Job Code:  378445dd
Categories:  Assisted Living (ALF)
Job Role:  Operations / Office Manager
Region/Province:  Pennsylvania (PA)
City:  Brightview East Norriton
Job Description:  For over ten years, our Brightview communities have provided outstanding service and amenities coupled with personalized care for seniors. Some of our residents are seeking a vibrant retirement lifestyle in our independent living apartment homes, some require the services of assisted living and long-term care, still others find specialized Alzheimer's and memory care services in our "Wellspring Village". Across the range of our award-winning communities, Brightview has come to set the standard in senior living.

Located throughout the Mid-Atlantic and New England states, our communities boast top quality architectural design and amenities. But it's not just the beautiful gardens, elegant restaurant style dining, fitness centers, on-site salons, grand pianos, or even lively pubs that make our communities special. They're filled with caring and compassionate associates who take great pride in making a difference in the lives our residents each day. Join us and you'll discover a rewarding career as a part of a team of passionate professionals who feel great about the work they do and the people they do it with. In short, Brightview is simply a great place to live and a great place to work. How you will serve our residents and our community:

  • Consistently and genuinely demonstrate the STARS principles of Service, Teamwork, Action, Reputation and Success in all activities and interactions.

  • Greets, interacts with and directs residents, family members, guests, and vendors in a professional, friendly and courteous manner.

  • Assists residents with personal and professional requests.

  • Answers internal and external telephone calls, intercom, and pagers.

  • Maintains building security, monitor security systems including the emergency call system and respond accordingly.

  • Records and processes resident submitted maintenance work orders.

  • Manages the operation and maintenance of all office equipment and communication devices.

  • Manages mail and newspaper delivery.

  • Assists Community Relations Director with marketing efforts through appropriate interactions with prospective residents and guests and other duties as directed.

  • Communicates any identified resident concerns/issues to the appropriate manager.

  • Participates in and attend in-service training and education programs as scheduled.

  • Other duties as assigned.
Post Date:  03/31/2010
 

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