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Executive Director Job Details

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Company:  Brightview Senior Living
Job Code:  1574700
Categories:  Assisted Living (ALF)
Job Type:  Full Time
Region/Province:  Massachusetts (MA)
City:  N. Andover
Job Description:  For over ten years, our Brightview communities have provided outstanding service and amenities coupled with personalized care for seniors. Some of our residents are seeking a vibrant retirement lifestyle in our independent living apartment homes, some require the services of assisted living and long-term care, still others find specialized Alzheimer's and memory care services in our "Wellspring Village". Across the range of our award-winning communities, Brightview has come to set the standard in senior living.

Located throughout the Mid-Atlantic and New England states, our communities boast top quality architectural design and amenities. But it's not just the beautiful gardens, elegant restaurant style dining, fitness centers, on-site salons, grand pianos, or even lively pubs that make our communities special. They're filled with caring and compassionate associates who take great pride in making a difference in the lives our residents each day. Join us and you'll discover a rewarding career as a part of a team of passionate professionals who feel great about the work they do and the people they do it with. In short, Brightview is simply a great place to live and a great place to work.


How you will serve our residents and our community:

  • Consistently and genuinely demonstrate the STARS principles of Service, Teamwork, Action, Reputation and Success in all activities and interactions.

  • Appropriately leads, manages and motivates their team to consistently deliver services that meet or exceed our residents’ expectations while continuing to improve the community status as an employer of choice in the their market.

  • Assures the implementation of hospitality, personal care services and vibrant programs such to achieve the delivery of excellent services to our residents.

  • Supervises and assists with all aspects of marketing the community, including networking, sales, advertising, public relations, and community events to ensure the proper development and execution of the Annual Marketing Plan and to achieve and maintain occupancy.

  • Develops a sound annual operating budget and business plan that allows for the effective delivery excellent services while achieving the financial goals set for the community.

  • Leads and participates in the planning and execution of effective orientation and in-service training.

  • Establishes and assures that the management team maintains timely, open and effective communication with residents and family members.

  • Assures that the physical plant and grounds are properly maintained in a clean and safe manner.

  • Serves on special projects and assignments outside of his/her own community to support other communities or the broader portfolio.

  • Effectively administers and participates in Brightview’s “Manager on Duty” program.

  • Participates in and attends all in-service training and education programs as scheduled.

  • Other duties as assigned.

Supervisory Responsibilities:
Directly manages all Director level positions (Department Heads) and all other associates as indirect reports.Is responsible for the overall direction, coordination, and evaluation of the property and relevant business development initiatives. Carries out supervisory responsibilities in accordance with BVSL policies and applicable laws.
Responsibilities include interviewing, hiring, and training associates; planning, assigning, and directing work; evaluating performance; rewarding and disciplining associates; addressing complaints and resolving problems. With our residents in mind, the right candidate will have:

  • Bachelor’s degree in related field and/or equivalent experience.

  • Demonstrated successful operations experience specific to independent, assisted, Alzheimer's communities or related fields.

  • Three plus years management experience in similar environment.

  • Proficient in MS Office products, internet and industry specific software programs for marketing, payroll and accounts payable/receivable.

  • Meet state licensing requirements (where applicable).

  • Demonstrated ability to lead people and get results through others.

  • Ability to make independent decisions when circumstances warrant such action.

  • Ability to prioritize, organize and manage multiple tasks.

  • Problem analysis and resolution at both a strategic and a functional level.

  • Ability to effectively communicate in English.
Post Date:  02/25/2012

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