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Care Center - Maintenance Job Details

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Company:  Lutheran Senior Services
Job Code:  11-2331
Categories:  Continuing Care Retirement Communities (CCRC)
Job Role:  Maintenance / Facilities Mgmt / Building & Grounds
Job Type:  Part Time
Country:  United States
Region/Province:  Illinois (IL)
City:  Springfield
Job Description:  Summary
Demonstrates the philosophy of the sponsoring Lutheran congregations, through upholding the LSS mission of "Older Adults Living Life to the Fullest", core values and code of conduct.

Performs general facility maintenance through installation, maintenance and repair of machinery, equipment, physical structures, pipe and electrical systems.

Essential Functions
Competes work orders as assigned to repair or install equipment and machinery or assist resident's and/or customers with general maintenance needs.

Conducts equipment maintenance, testing, lubricating and cleaning machinery and reporting any equipment malfunctions, repairs or replaces defective items and maintains operational logs.

Assists in maintaining the appearance of the main buildings, out-buildings and grounds, including snow removal and salting.

Sets up and operates machine tools such as grinder, drill, fabrication equipment, jigs, fixtures and tools.

Follows infection control procedures, including proper hand washing, trash/waste storage and disposal and wearing protective clothing and equipment when handling waste and chemical agents.

Follows all safety procedures and protocol as dictated by LSS policy, federal and state regulations and reports all hazardous conditions, defective equipment and accidents or incidents to the supervisor immediately.

Core Competencies
Person-Directed, Quality Focused Care to including the following:
• Through interaction and observation of resident's individual preferences, concerns and desires creates and maintains an atmosphere of warmth, personal interest and positive emphasis, as well as a calm resident environment.
• Takes direction and cues from each resident as an individual to tailor their interactions with and care of each resident based on direction and feedback from the resident.
• Actively participates in continuous quality improvement and looks for ways to make things better and listens to and shares ideas.
• Protect and support resident rights and immediately reports any violations to the appropriate personnel.
Leadership and Partnership to include the following:
• Takes active role in providing quality care and services, contributing to resident/customer outcomes and the organization's success.
• Takes initiative. If you know something needs to be done, do it.
• Shares thoughts, ideas and suggestions and provides input when requested.
• Accepts responsibility for doing job the right way and admits and learns from mistakes.
• Contributes to making everyone feel that they belong. Do not offend, make fun of, embarrass or gossip about coworkers.
• Open to new ideas, different points of view and changes.
• Discusses and resolves differences constructively, shares concerns appropriately and directly with those involved and/or obtains direction from supervisor or Human Resources.
• Practices good stewardship, uses resources wisely and responsibly.
Learning and Teaching Centered to include the following:
• Encourages and supports residents to continue to maintain independence and to continually learn and grow, encouraging them to live life to the fullest.
• Looks for and helps to create new opportunities for residents to participate and/or make a contribution.
• Seeks opportunities to grow skills and knowledge, whether through formal or informal means.
• Attends and participates in scheduled training and educational classes, orientation programs, and activities.
Customer Service Driven in interactions with residents, family members, co-workers and all other customers to include the following:
• Friendly to residents, families and coworkers. Smiles and uses basic manners, such as greeting people in a warm manner, offering to help, and thanking customers for the opportunity to serve them.
• Answers phones in a polite manner, greeting the caller, giving your name and asking what you can do for the caller.
• Shows concern for customers by listening closely, apologizes for any problems, is supportive and makes sure everyone feels appreciated and valued.
• Provides service always identifying yourself and explaining what you are doing.
• Respects privacy, follows HIPPA requirements, only shares information on an as needed basis and always knocks on resident's door before entering.
• Represents the organization and coworkers in a positive light to residents, family members and other customers.

Knowledge, Skills, Ability
Education/Experience: High school diploma or equivalent.
Language Skills: Ability to read and comprehend simple instructions, short correspondence and memos. Ability to write simple correspondence. Ability to effectively present information in one on one and small group situations.

Other Required Characteristics
Must possess knowledge of maintenance operations, hand and power tools and mechanical ability.

Reporting
Supervision: Immediate supervision: receive close supervision related to specific work activities, assignments, methods, etc; usually receive frequent surveillance over job activities; instructions are detailed and assignments are typically short term.
Reports to: Director of Plant Operations or Director of Environmental Services
Supervises: No supervisory responsibilities.
Shift Start Time: 2nd Shift - TBD
Shift End Time:
Hours Scheduled Per Week: 20
Post Date:  02/18/2012

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