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Collection Associate Job Details

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Company:  PharMerica
Job Code:  656632
Categories:  For-Profit Senior Services
Job Role:  Collections / Billing / Reimbursement
Region/Province:  Colorado (CO)
City:  Longmont
Job Description: 

PharMerica Corporation is a premier institutional pharmacy services provider, dedicated to providing quality patient care and innovative pharmacy solutions to institutional customers and patients in long-term care settings. With nearly $2 billion in annual revenues, PharMerica is the second largest institutional pharmacy company in America . PharMerica operates more than 100 institutional pharmacies in over 40 states and serves nursing facilities that care for approximately 350,000 patients.

PharMerica Longmont is recruiting for a Collection Associate to join our team.  Successful candidate will be responsible for the research, collection and/or resolution of an assigned account portfolio in accordance with PharMerica's Collections Policy and Procedures and the Consumer Credit Protection Act of 1977.

Essential Functions:

  • Works with responsible parties, receiving in/out bound telephone calls, providing customer service through explaining why they are being billed and following-up on past due accounts using approved collection techniques.
  • Works with internal and external customers to resolve assigned portfolio of accounts by collection the balance due or by taking other action (write-offs billing to another source, in-house collections or referral to attorney or collections agency, etc.)
  • Works with pharmacy billing associates in obtaining accurate billing and resident information and re-billing and resoling unpaid claims through adjudication.
  • Works with Collection Manager/Supervisor in researching pharmacy accounts requiring special attention, as indicated on Collection reports and taking all necessary action to collect money.
  • Works with third-party insurers, Medicaid, Medicare and assigned pharmacy locations to resolve unapplied cash issues, in a timely manner.
  • Works with assigned pharmacy locations, nursing home accounts and individual customers in receiving inbound correspondence and mailing outbound collection letters for 90 day active/inactive accounts and discontinuation of service letters.
  • Works with Collections Manager/Supervisor and other members of the management team on special projects as needed.

Minimum Qualifications:

  • High School graduate, GED or equivalent
  • 1 year billing experience
  • Must have 2-3 years healthcare collections experience 
  • 10 key by touch, data entry, MS Excel and Word
  • Customer service, medical and/or coding background

Interested candidates please apply on-line or email your resume to:

 

 

02/13/2012

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