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Branch Manager 4- Louisville, CO Job Details

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Company:  Apria Healthcare
Job Code:  014177
Categories:  Home Healthcare / Home Care
Job Role:  Operations / Office Manager
Job Type:  Full Time
Country:  United States
Region/Province:  Colorado (CO)
City:  Louisville
Job Description: 
Apria Healthcare is the largest provider of home healthcare products and services in the United States, offering a comprehensive range of home respiratory therapy, home infusion therapy and home medical equipment services to over 2 million patients annually in all 50 states through approximately 550 locations.  We are committed to full-service homecare solutions that give maximum independence to our patients.  Please visit our website at www.apria.com. 
  • In a level 4 branch, incumbent is responsible for total profit and loss for the branch. 
  • Monitors staffing levels, expenditures, asset equipment utilization and inventory levels to ensure maximum profit margins. 
  • Assists senior management in the development and preparation of the branch's annual budget, and is responsible for the execution of that budget.
  • Ensures proper acquisition business integration.
  • Ensures the effective operation and management of all functional areas of the branch such as customer service, accounts receivable, clinical and distribution. 
  • Implements and maintains office procedures and controls in compliance with company policies. 
  • Ensures facility is maintained in an attractive, safe and efficient manner.
  • Ensures operational procedures comply with federal, state, local and JCAHO regulations. 
  • Assists in developing, interpreting and implementing new policies.
  • Coordinates the implementation of new programs.
  • Ensures achievement of accounts receivable objectives for the branch in accordance with company standards.
  • Responsible for hiring, coaching, performance appraisal and disciplining of subordinate staff.
  • Ensures project deadlines and performance standards are established and met.
  • Creates an environment of excellence in serving customers. 
  • Ensures that customers receive the best possible service. 
  • Troubleshoots problem areas and initiates corrective action. 
  • Handles non-routine problems and inquiries from patients, physicians, referral sources and others.
  • Responsible for implementing Performance Improvement Process and demonstrating improved outcomes.
  • Assists in directing the local sales function. 
  • Assists in the development of budgeted sales goals and ensures sales goals are attained. 
  • Assists in evaluating and analyzing sales activities.
  • Assists in developing sales strategies.
  • Performs other related duties as directed by supervisor.

Qualifications:
  • Education or experience equivalent to a four year college degree is required. 
  • At least eight years related work experience is required, including both of the following:
  • At least three years multi-disciplinary management experience with profit and loss responsibility in at least two of the following areas:
-          Customer Service
-          Distribution
-          Clinical
-          Sales
  • At least three years healthcare experience with direct customer contact.
  • Successful completion of Apria Healthcare's Customer Service Certification program.
Apria Healthcare (or Coram Healthcare ) is an equal opportunity employer.  All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law.
Because Apria believes in providing a safe work environment, we conduct drug and background checks in our recruiting/hiring processes. AA/EOE, M/F/D/V
 
 
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Post Date:  01/28/2012

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